Effective Date: 12/03/2025
Welcome to The Support Wave. We are committed to safeguarding your privacy and ensuring that your personal information is handled securely and in compliance with applicable laws and regulations. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit and interact with our website.
By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our services.
For the purposes of this Privacy Policy, “Personal Information” refers to individually identifiable information from or about an individual. We collect personal information primarily when you visit our website, interact with our services, or fill out forms.
The Personal Information you may be asked to provide includes, but is not limited to:
Full Name: First and last name.
Contact Information: Email address and telephone number.
Location Information: Mailing address, city, state, or ZIP code.
Account Information: Login credentials if you create an account.
Other Information: Any additional details required to provide the services you request.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
We do not rent, sell, or share your mobile information without your consent or as otherwise described in this Privacy Policy.
We automatically collect certain information when you access our website, including:
Device Information: Type of device, operating system, and browser used.
IP Address: To help us analyze trends and administer the website.
Browsing Behavior: Pages visited, links clicked, time spent on pages, and referral sources.
We use cookies and similar technologies to enhance user experience, remember preferences, and analyze traffic. You can manage or disable cookies in your browser settings. However, disabling cookies may affect your experience on our website.
We use the information collected for the following purposes:
Process requests, transactions, and services you opt into.
Enhance the user experience and optimize website functionality.
Personalize content and recommendations based on user behavior.
Send important service updates, newsletters, and promotional materials.
You may opt out of marketing communications at any time.
Comply with legal and regulatory requirements.
Detect and prevent fraud, unauthorized access, and security breaches.
We do not rent, sell, or share your personal information with third parties, except under the following circumstances:
We may share your information with trusted third-party service providers who assist in website hosting, analytics, customer support, and other essential services. These providers are required to protect your information and use it only for authorized purposes.
In the event of a merger, acquisition, or sale, your information may be transferred to the new entity. We will notify you of such changes and provide options regarding your data.
We may disclose your information:
If required by law, regulation, or legal process.
To protect our legal rights, users, and the public from harm.
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. These include:
Encryption: Secure transmission of sensitive data.
Access Controls: Restricted access to authorized personnel only.
Regular Audits: Ongoing assessments of security practices.
However, no method of electronic transmission or storage is 100% secure. We encourage you to take steps to protect your information, such as using strong passwords and keeping login credentials confidential.
We retain your personal information only as long as necessary for:
Providing the requested services.
Meeting legal and regulatory obligations.
Resolving disputes and enforcing agreements.
When data is no longer needed, we securely delete or anonymize it.
Depending on your location, you may have the following rights regarding your personal information:
You may request access to your personal data and correct inaccuracies.
You can unsubscribe from marketing emails via the "unsubscribe" link or by contacting us.
You may request the deletion of your personal information, subject to legal and contractual obligations.
You can manage cookie settings through your browser.
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. Please review their privacy policies before providing any information.
Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children. If we become aware of such data collection, we will promptly delete it.
If you access our website from outside the United States, your information may be transferred to and stored in the U.S. or other countries where we operate. By using our services, you consent to this transfer.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed.
If you have questions or concerns about this Privacy Policy, you can reach us at:
📍 Address: 110 Joel St #11003
📩 Email: info@thesupportwave.com
📞 Phone: (844) 787-1755
This Privacy Policy is governed by the laws of [Your State/Country]. Any disputes arising from this policy will be handled in the courts of [Your State/Country].